Frequently Asked Questions

Can I Cancel Anytime?

Yes! You can cancel anytime & we offer a full 30-day money-back guarantee for the cost of your subscription if you are not satisfied with our services. Although, we know you're gonna love us!

Are there additional fees?

Separate SMS & Email Rates May Apply but each plan has complementary credits.

Do you offer support?

We have world-class customer support.

Live chat support, which enables users to communicate with our support staff in real-time through a chat window inside the Kapturio. It is a convenient way for customers to get quick answers to their questions and resolve any issues they may be experiencing. 

However, we don’t stop there. Our scheduled Zoom support is a similar concept, but instead of using a chat window, it involves scheduling an online meeting with a support representative using the Zoom platform. This allows for more in-depth and personalized support as the representative can see the user’s screen to help with any problems they are having.

Both live chat support and scheduled zoom support are useful tools for providing excellent customer service and ensuring that our customers have the assistance they need to have a positive experience with our company.

Additionally, we have an extensive knowledge base with numerous how-to videos

Do I get training?

We go beyond training and provide our customers with an onboarding session over zoom. This is an important process that helps ensure that our customers are able to get the most out of the Kapturio and achieve their desired outcomes.

This involves providing our customers with all the necessary information and resources they need to understand how Kapturio works and how to use it effectively.

We also set the entire system up for them so they are ready to use the platform immediately after the meeting.

By investing time and effort in our personalized onboarding process, we set our customers up for success and improve their overall experience with Kapturio.

Solutions

Streamline Sales

Generate More Leads

Build Your Brand

Impress Existing Customers

AutomButtonate Tasks

Features